S. VENKATESH. Customer Switching Behaviour in Telecommunication Sector with Special Reference to Vijayawada in Andhra Pradesh. International Journal of Management Studies (IJMS), [S. l.], v. 6, n. 1(4), p. 95–105, 2021. Disponível em: https://www.researchersworld.com/index.php/ijms/article/view/1396. Acesso em: 7 mar. 2026.