Akeke, Niyi Israel and Akinruwa, Temitope Emmanuel (2021) “Customer Care: Antecedent Tool for Customer Patronage Among Selected Hotels in Southwest Nigeria”, International Journal of Management Studies (IJMS), 6(2(2), pp. 37–47. Available at: https://www.researchersworld.com/index.php/ijms/article/view/1107 (Accessed: 5 August 2025).