EVALUATING TRAINING PROGRAMMES IN INDIA POST

Abstract

Training is inevitable as it develops the skills and knowledge of the employee and enables
them to take up challenging jobs. Training builds up self-confidence in the minds of employees.
Each trained person has the responsibility to justify the results of the programme as they contribute to
the organization’s productivity and profits. Evaluation is not going easy. It is made relatively simple,
by means of the traditional feedback sheet issued at the end of the courses, to assess factors like what
learners thought of the trainer. But this does not ensure the learners doing their jobs better, still less
the training’s impact on the learners’ departments or on the organization as a whole. This article
focuses on whether the training programmes at India Post is need based, to ascertain how far the
training is useful to improve the performance and to check the effectiveness of the training
programme. The present study is confined to the permanent employees of postal department i.e., nongazetted Group C & D employees. For the final processing of data, 513 employees’ opinions were
taken into consideration. The central theme of the study is evaluating the training programme in India
Post. The result shows that 75% of the independent variables such Programme Content, Assignments,
Planned Improvement variable will improve the overall opinion of the training programme. Further it
was found that the information is very much useful in assessing the overall accuracy of the model.
The effectiveness of the model is 78.8%.