System Usability Scale for Usability Testing of Agriculture E-Commerce Website

Abstract

A software development project should pass many stages starting from defining needs to implementation. Before the process of system implementation, the development team will conduct a usability test and a user acceptance test for the application. This stage is very important to ensure the implementation process can be done well by minimizing problems when users interact with the system. In this study, usability and user acceptance tests will be carried out on the sale and purchase application of agricultural products (agricultural e-commerce). The method used in the study consists of 6 main stages, such as preliminary studies, participant studies, tool development, test implementation, data analysis, and result formulation. The tools to be used are such as a questionnaire for participants’ data collection, a System Usability Scale (SUS) questionnaire to measure the application acceptance and task scenarios to measure system usability. This article specifically discusses the design of task scenarios and the data taking process on the usability test on an agricultural e-commerce system.