STUDY OF LEVEL OF STRESS IN THE SERVICE SECTOR OF SURAT
Keywords:
Physical, behavioural and emotional effect of stress, Spiritualism, StressAbstract
After liberalization of the Indian economy and the entry of many Multi National Companies, there has been a hotting up of the competition, may lead companies to retrench their employees and to increase the responsibility of their managers. Stress has become common and wide-spread ailment at the global level irrespective of country or culture or age or gender. Due to stress many employees may develop psycho-somatic diseases; and the organisation may face heavy loss in terms of high level of absenteeism, loss in productivity, accidents, violence, health costs, reduced morale; diminished innovation, high employee turnover and the like. Paper is a empirical study in nature and attempts to present the level of job stress among the professionals and managers of service sector of Surat city. It also present the research findings related to stress and its effect on physical, behavioural and emotional responses.
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