CONSUMER BEHAVIOUR TOWARDS E-MARKETING: A STUDY OF JAIPUR CONSUMERS
Keywords:
Consumer, Behaviour, E-Marketing, E-commerce, Online, InternetAbstract
This paper examine the key consumer behaviour attribute and relation among them in E-marketing perspective. Attempt has been made to study the acceptance rate of e-marketing among the Jaipur consumers and its impact on their purchase decision. Result shows that people irrespective of age and gender surf internet. However significant difference exists between the age and attributes of online trading but it do not have any relation with the gender. Most of the respondents are hesitant to purchase items over internet because of security concerns. Most of the respondents irrespective of gender of different age group (especially age group of 18-30 years) find e-shopping more convenient & time saving and prefer credit card as the convenient mode of the payment. Paper give direction to improving delivery and advertising web-products & services to achieve objective of E-marketing and E-commerce in long run.
Downloads
References
Baourakis, G., Kourgiantakis, M. & Migdalas, A. (2002), The Impact Of E- Commerce On Agrofood Marketing: The Case Of Agricultural Cooperatives, Firms And Consumers In Crete, British Food Journal, 104, 580-590.
Barletta, M. (2003). Marketing To Women: How To Understand, Reach, And Increase Your Share Of The World’s Largest Market Segment. Chicago, IL, Dearborn Trade Publishing..
Boudreau, M.-C. & Watson, R. T. (2006), Internet Advertising Strategy Alignment Internet Research,16, 23 - 37.
Canavan, O., Henchion, M. & O'reilly, S. (2007), The Use Of The Internet As A Marketing Channel For Irish Speciality Food International Journal Of Retail & Distribution Management 35, 178 – 195.
Deitel, H., Deitel, P., And Neito, T. (2001), E-Business And E-Commerce (How To Program), Prentice Hall, New Jersey.
Hanson, W. A. (2001), Principles Of Internet Marketing, Cincinnati, OH, USA, South-Western College Publishing.
Harridge-March, S. (2004), Electronic Marketing, The New Kid On The Block. Marketing Intelligence & Planning, 22, 297 - 309.
Identifying The Building Blocks For Future Global E-Marketing Research International Marketing Review 22, 605 - 610.
Krishnamurthy, S. & Singh, N. (2005), The International E-Marketing Framework (IEMF):
KULA, V. & TATOGLU, E. (2003), O’toole, T. (2003), E-Relationships – Emergence And The Small Firm Marketing Intelligence & Planning 21, 115 - 122.
Reedly, J., Schullo, S., And Zimmerman, K. (2000), Electronic Marketing (Integrating Electronic Resources Into The Marketing Process), Harcourt College Publishers.
Zaichkowsky, J. (1985). Measuring The Involvement Construct. Journal Of Consumer Research, 12 (3), 341-352. Notes:
Cheung et al (Online Consumer Behavior: A Review and Agenda for Future Research, 2003): https://domino.fov.unimb.si/proceedings.nsf/0/c9beda3ca328c8b7c1256ea1002c72b8/$FILE/16Cheung.pdf
Dr. Sami Alsmadi , Yarmouk University (Consumer attitude towards online shopping, 2002):http://unpan1.un.org/intradoc/groups/public/documents/ARADO/UNPAN006485.pdf
Ziqi Liao and Michael Tow Cheung (Internet-based e-shopping and consumer attitudes) :http://citeseerx.ist.psu.edu/messages/downloadsexceeded.html