M – COMMERCE: A RECENT TREND IN BUSINESS AND MANAGEMENT

Abstract

This paper is an attempt to find out how business through mobile phones have become an inevitable part of the global world and are becoming a modern trend of managing commercial and personal life. The utility of e-commerce has proved the faster technology that facilitates e-services and give numerous opportunities to access numerous persons and customers to benefit the organisations. The e-services through mobile phones can benefit in so many ways to the customers as well as to the organisations, assessing new customers who would never have used a computer or who are simply busy to get to one. The smarter facilities, such as dual slot phones that have complete facility available in e-commerce provide wide scope to customers. As e-services like internet banking, online shopping, and online share dealings that were not accessible during travel, are now possible on mobile phones, this has given rise to mobile commerce or m-commerce. It has been made possible by the new technologies that allow mobile phones and other handled devices to access the internet. M-commerce is a wireless access to personal information, to internet content, and it has intelligent telephone services also. It may be applied for the scope of e-bills, ticketing, e-salaries, security services, shopping, auctions, retailing, advertising, reservations, membership schemes, passports and other endless possibilities. M-commerce has made possible to the management of any organization to tackle the dealings and to take care of all the employees.