RATING THE SUCCESS FACTORS OF INSURANCE SERVICES IN INDIA - AN ANALYTICAL APPROACH

Authors

  • Dr. Abhilasha Sharma Assistant Professor,IITM, ITM University,Gwalior, India.
  • Dr Sunita Dwivedi Associate Professor, IITM, ITM University,Gwalior, India.

Keywords:

Insurance services, success factors

Abstract

The purpose of this paper is to help insurance services , academicians, consultants and researchers to have a better understanding of the booming opportunities in insurance services in India. The paper gives insight into the priority of the success factors of insurance servicesfrom the insurance service provider front.

The investigation was divided into stages: Stage 1: Literature and existing research review, Stage 2: Narrowing down the factors from 38 to 10 with three stages with the help of panel members  Stage 3: Assigning the ranking to the success factors of insurance services.

The research results uncovered that the Service Quality contributes maximum in the success factor of insurance services in India.

The purpose of this study is to identify and priortitize  the success factors of insurance services for enhancing the competitiveness in the field of insurance services.

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References

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Published

05-09-2021

How to Cite

Dr. Abhilasha Sharma, & Dr Sunita Dwivedi. (2021). RATING THE SUCCESS FACTORS OF INSURANCE SERVICES IN INDIA - AN ANALYTICAL APPROACH. Researchers World - International Refereed Social Sciences Journal, 3(3(4), 37–41. Retrieved from https://www.researchersworld.com/index.php/rworld/article/view/704

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