Dr. Ranajit Chakraborty, Anirban Majumdar. MEASURING CONSUMER SATISFACTION IN HEALTH CARE SECTOR: THE APPLICABILITY OF SERVQUAL. RW-IRSSJ [Internet]. 2021 Aug. 25 [cited 2025 Nov. 22];2(4):149-60. Available from: https://www.researchersworld.com/index.php/rworld/article/view/351