1.
Mohamad Dimyati. CUSTOMER SATISFACTION AND SWITCHING COST TOWARD TRUST IN THE BRAND AND CUSTOMER RETENTION OF SIMPATI IN JEMBER. RW-IRSSJ [Internet]. 2021 Sep. 1 [cited 2025 Aug. 8];6(2):15-26. Available from: https://www.researchersworld.com/index.php/rworld/article/view/566