1.
Ehsan Ahadmotlaghi, Dr. Prafulla Pawar. ANALYSIS OF CRM PROGRAMS PRACTICED BY PASSENGERS’ AIRLINE INDUSTRY OF INDIA AND ITS IMPACT ON CUSTOMER SATISFACTION AND LOYALTY . RW-IRSSJ [Internet]. 2021 Sep. 1 [cited 2025 Aug. 5];3(2(2):119-26. Available from: https://www.researchersworld.com/index.php/rworld/article/view/607