E-DELIVERY CHANNELS IN BANKS-A FRESH OUTLOOK

Abstract

The present paper exhibits the growth of information technology in various bank
groups. In our country in 2009, 79 percent branches are under core banking. The
maximum technology is taking place in new generation private sector banks as well as
foreign banks. 43.5 percent are off site ATMs in our country. Public sector banks have
more on site ATMs where as new private sector banks and foreign banks have more off
site ATMs. The paper also suggests some strategies to enhance e delivery channels in
banks particularly in public sector banks.